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OPERATION & FRONT DESK EXECUTIVE (MALAYSIA) ( Department : (BV)OPERATION)

Company

Dxn2u

Location

george town, penang

Posted

July 05, 2026

Position Overview

  • Manage daily operations across resort departments, including front office, housekeeping, and maintenance.
  • Ensure staff follow resort policies, maintain quality standards, and comply with safety regulations.
  • Assist in developing strategies to improve efficiency, guest services, and the overall guest experience.
  • Ensure resort facilities are well-maintained and fully functional.
  • Handle guest check-ins, check-outs, and manage reservations.
  • Address guest inquiries, concerns, and complaints, coordinating with other departments to ensure guest satisfaction.
  • Make quick decisions to resolve operational issues, ensuring minimal disruption to guest services.
  • Analyze data to inform decisions on staffing and resource allocation.
  • Manage the resort's reservation system and assist in organizing events, group bookings, and guest services.
  • Coordinate with vendors for event logistics and ensure all guest...

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