Partner and coach the Operations Teams within flagship store locations, conducting regular store visits audit store operational efficiency and identify opportunities for improvement Review current inventory control processes and identify areas for improvement Monitor stock loss results and partner with relevant Area Manager to produce appropriate action plans Lead a Centre of Excellence working group, incorporating key Office and Store Management personnel, with the aim of troubleshooting and evolving operational processes, digitalising where possible Ensuring the customer experience is always front of mind and every M.A.C Customer receives outstanding service Ensuring customer and market growth Managing operational effectiveness Leading and developing teams of artists and managers Translates Retail strategies from the Retail Lead into retail initiatives, coaches and monitors retail initiatives to deliver on intended results (drives retail productivity and profitability improvement, cu...