oversee and manage day-to-day operations ensuring service delivery in accordance with contractual requirements, KPIs and operational standards. Lead and supervise a team of technical staff, supervisors and service personnel to support daily facilities operations and maintenance activities. Oversee both Hard and Soft Services, coordinating technical maintenance and operational support services to maintain building functionality and service quality. Supervise maintenance and operation of building M&E systems, including electrical, ACMV, plumbing, fire protection systems, pumps, and building management systems. Review contractor submissions including method statements, risk assessments and work schedules to ensure compliance with safety and operational requirements. Plan, monitor and supervise preventive and corrective maintenance programmes to ensure reliability of building systems and minimise operational disruptions. This include ad-hoc repair works, urgent rectification works, minor a...