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Summary

The Operational Account Manager serves as the primary operational point of contact between DSV and a designated key account within the Control Tower framework. This role ensures seamless end-to-end supply chain visibility, proactive exception management, and continuous service improvement for the customer. The Operational Account Manager acts as the bridge between the client, internal DSV teams, to deliver best-in-class logistics operations across Air, Ocean and/or other modalities.

Duties and Responsibilities

Control Tower Operations & Shipment Management