Job Title: Operational Lead

About the Role

The Operational Lead is responsible for the end-to-end operational success of the Custom Training unit to support the attraction and retention of clients and partners. Reporting to the Senior Lead and working closely with other Custom Training team members, this role ensures the seamless and effective delivery of professional development programs, managing the training project lifecycle from initial client inquiry and proposal drafting to instructor and course coordination and post-session evaluation. The Operational Lead balances administrative precision with high-touch stakeholder management to uphold the institution and faculty’s reputation for excellence.

Responsibilities

• Attend regular report and team meetings to ensure all relevant custom training activities are functioning smoothly and effectively.
• Oversee and track the progress of custom content creatio...