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Operational Support Officer Role

Company

Brook Street UK

Location

middlesbrough, middlesbrough

Posted

June 29, 2026

Position Overview

Operational Support Officer - HMCTS (Middlesbrough)

Β£12.86 per hour

Full time - Monday to Friday - 37 hours per week

Temporary assignment

Must be able to pass a DBS and have valid right to work


Our client, a reputable government organisation, is seeking dedicated and professional individuals to join their team as Operational Support Officers in Middlesbrough. This is a fantastic opportunity to contribute to the justice system by providing vital administrative and customer service support.
What you'll be doing:
* Undertaking all administrative tasks to prepare for, facilitate, and conclude hearings.
* Assisting users and stakeholders through face-to-face engagement, telephone calls (incoming and outgoing), and correspondence, including those with complex needs.
* Providing clear, consistent information using HMCTS service scripts and knowledge articles, directing users to relevant...

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