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Operations Admin Associate

Company

Angkas

Location

Makati, Metro Manila

Posted

June 20, 2026

Position Overview

  • Provide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports.
  • Assist with onboarding new drivers and riders.
  • Maintain accurate and up-to-date records of driver and rider information.
  • Input and update data into relevant systems, such as CRM and operational databases.
  • Ensure data accuracy and consistency.
  • Generate reports and analyze data to identify trends and insights.
  • Identify and resolve operational issues, such as driver availability, rider complaints, and system malfunctions.
  • Escalate complex issues to the appropriate team members.
  • Provide support to riders and drivers through various channels, including phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and professional manner.
  • Identify opportunities to improve operational processes and workflows.
  • Contribute to the development and implem...

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