Internship Overview



The Operations & Admin Intern provides critical support to the daily public service activities of Tulong Tulfo. This role is designed for a proactive student who can manage high-volume communications and administrative tasks, ensuring that requests for assistance are processed efficiently and with the utmost care. You will work directly under the department coordinator to bridge the gap between the organization and the public.



Duties & Responsibilities:



Email Management: Monitor the official inbox, sort incoming requests for help, and respond to general inquiries using approved templates.

Communication Support: Receive and screen incoming calls, take detailed messages, and redirect callers to the appropriate channels.

Documentation: Organize and archive digital files, emails, and beneficiary records to maintain an orderly database.

Operational Assistance: Assist the Coordinator in managing daily logis...