To recommend, implement and ensure policies and procedures for uniform compliance with processing of customer accounts.

Monitor and control operational activities ensuring consistent and uniform processing by developing reports and reporting methods, writing procedures and resolving customer and technical issues.

Initiate and respond to executives, managers, and senior advisors on issues regarding all aspects for the T&B customer partnerships, customer requirements, services offered, quality assurance, and may include contractual agreements.

May assist with the direction and success of the multifunctional brokerage operations, including the development and growth of the account globally.

Analyze and assess compliance with U.S. Customs and other government agencies, laws, and regulations.

Coordinate the development and implementation of new services offered to customers.

Identify areas requiring improvement and coordinate improvement proc...