Join a leading team in York Mills, North York, as an Operations Analyst – Wireless Exceptions. You'll manage wireless orders and enhance operational processes for better customer service.
In this role, you'll be responsible for the resolution of wireless order exceptions, coordinating efforts across various departments, and working with third-party logistics. Your strong analytical skills and problem-solving capabilities will help identify and rectify operational inefficiencies and improve customer experience. You'll contribute to a proactive culture focused on continuous improvement.
Key Responsibilities:
• Manage wireless order exception and fulfillment challenges
• Facilitate interdepartmental communication for issue resolution
• Analyze operational data from ERP and inventory platforms
• Handle Incident management for technical issues
• Assess operational risks and performance enhancements
Requirements:
• Experience with ERP systems and inventory manageme...