Position Overview
Job Description
Our client is seeking an Operations Analyst to join their Financial Operations team supporting Banking-as-a-Service (BaaS) products and payment operations. This individual will serve as a key liaison between clients, banking partners, and internal teams while driving operational excellence across onboarding, payment processing, compliance, and customer support functions.
This position is approximately 30% client-facing and 70% back-office operations, making it ideal for someone who enjoys balancing relationship management with operational execution. The Operations Analyst will help support day-to-day administrative and operational functions while partnering closely with Operations, Compliance, Underwriting, Product, and Banking teams to ensure a seamless client experience.
Serve as a liaison between clients, banking partners, and internal teams to resolve escalated operational and payment-related issues
Support onboarding and integration activities for...