Location - Clark Freeport Zone, Pampanga, Philippines

Department - IT Service Desk and Central IT

Function - Product R&D

Working Pattern - Hybrid

Benefits - Benefits at Ideagen

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We’re seeking an experienced Systems Administrator to join our Customer Systems Team, managing day‑to‑day operations across two critical platforms: Gainsight CS and Kantata. In this hands‑on role, you’ll ensure both systems run smoothly while supporting the teams that rely on them and strengthening cross‑platform expertise. You’ll collaborate closely with a seasoned Gainsight specialist for onboarding and knowledge transfer, as well as a Kantata Admin for training on key workflows and processes. This is a central role within our post‑sales tech ecosystem, focused on reliability, e...