Lead a customer-first Operations team at JPMorganChase to deliver precise, time-sensitive transfer outcomes while modernizing workflows through automation and continuous improvement.

As an Operations Associate within International Consumer Bank Operations, you will lead a UK-shift team responsible for transfer and withdrawal processing, ensuring procedures, service levels, and control standards are consistently met. You will run daily execution through capacity planning, queue health management, and timely escalations while sustaining an excellent customer experience. You will partner with internal stakeholders and external vendors to resolve issues and drive measurable automation and process improvements that reduce manual effort and turnaround times.

Job Responsibilities :