Job Description

Operations Associate  Responsible for performing daily ongoing productive tasks and identifying and creating efficiencies. Contributes towards developing, updating, and documenting changes to procedures and training materials to maximize efficiency and customer service. Provide on-going business support of key customer facing applications; communicating, facilitating, and taking action on issues related to customer/user access and production problems. In addition, assisting in researching, analyzing, and reporting operational data from multiple sources to be used for reporting and departmental metrics. Prepare and implement risk management and quality reporting activities within the group.

Position Responsibilities:

Perform setup and maintenance activities for all requests received related to products and services administered within the CLM department.

Perform quality review and data integrity activit...