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Operations Associate (Malaysia) (HYD)

Company

9cv9

Location

Kuala Lumpur, Federal Territory of Kuala Lumpur

Posted

June 05, 2026

Position Overview

Responsibilities

  • Ensure daily business-as-usual processes (account opening, settlement, payments, and reconciliation) are executed accurately and timely
  • Partnering closely with sales and relationship manager to ensure high levels of client service
  • Process inward and outward remittances, liaise with customers and relevant parties on payment instructions
  • Maintenance of static data in system
  • Participate in system development projects
  • Prepare regular statistical and management reports
  • Support the review and documentation of operational processes
  • Support client onboarding (AML/KYC) and client servicing
  • Resolving of outstanding breaks in the daily BAU process, performing root cause analysis and implementing corrective actions to prevent recurrence.

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