The Canada Operations Line 1B Risk & Controls team partners with various Operations business and product lines, including Group Benefits, Insurance, and Call Centre functions, to strengthen risk awareness and support the effective management of day-to-day risk mitigation activities.

We are seeking an enthusiastic, organized, and analytical Operational Risk & Control Senior Specialist to support Canada Operations in executing key components of the Operational Risk Management Framework.

This is an individual contributor role that requires strong collaboration with team members in Canada, as well as with cross-functional stakeholders including Operational Risk Management (ORM), Legal, Finance, HR, IT, and Compliance.

Position Responsibilities

• Controls Testing
  • Assess control design and effectiveness through end-to-end process walkthroughs with Process and Control Owners
  • Evaluate control operat...