Job Summary

The Operations Coordinator in service operations is to oversee and coordinate the day-to-day activities and processes within the operations department to ensure efficiency, effectiveness, and smooth workflow. They are responsible for managing schedules, assigning tasks, and monitoring the progress of operational activities to ensure timely completion and delivery of services. Additionally, they liaise with internal teams, such as customer service, logistics, and maintenance, to ensure seamless coordination and communication. The Operations Coordinator also tracks and analyzes operational metrics and KPIs to identify areas for improvement and implement corrective actions as needed

Job Responsibilities 1

Coordinate and oversee daily operations within the service operations department, including scheduling, task assignment, and workflow management.

Monitor and track the progress of operational activitie...