Serve as the primary liaison for owners and residents on all property-related enquiries, feedback, complaints, and service requests.
Coordinate and follow up with maintenance personnel, cleaning contractors, and building management to ensure issues are addressed promptly and effectively.
Perform administrative duties including:
Collection of maintenance fees and other related payments
Issuance of receipts and accurate record-keeping
Entry of transactions into accounting and reporting systems
Communicate and liaise with landlords, tenants, and vendors through formal channels such as email, messaging platforms, and phone calls.
Assist in property inspections, maintenance coordination, site viewings, and handover activities in collaboration with the Sales and Maintenance teams.
Compile and prepare regular reports on maintenance activities, complaints, and operational matters for management review....
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