We are seeking a highly organized, proactive, and tech-savvy Operations & Customer Success Virtual Assistant to support our growing team. This role combines customer success, operational support, and administrative responsibilities to ensure a seamless client experience from onboarding through ongoing account management.
The ideal candidate has strong experience managing client relationships, streamlining operational processes, working with CRM platforms such as GoHighLevel (GHL), and handling spreadsheets, billing, and payroll-related tasks. Excellent communication skills and attention to detail are essential.
Key Responsibilities
- Manage client onboarding and ensure a smooth transition for new customers.
- Serve as a primary point of contact for client inquiries, providing timely and professional support.
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