Receive emergency and non-emergency calls and record significant information Address problems and requests by transmitting information or providing solutions Receive and dispatch orders for products or deliveries Prioritize calls according to urgency and importance Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about orders, traffic, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information Qualifications, experience and skills: Matric Relevant Tertiary Qualification is advantage Proven operations experience in courier / logistics industry(3 years or more) Ability to make tough decisions Ability to lead and manage a dynamic team Passion, energy, desire (to get the job done), & runway (ability to grow) Initiative Time management and an abilit...