SUMMARY:
ESSENTIAL SKILLS:
- Solid understanding of Incident, Problem and Change Management
- Troubleshooting skills
- Debugging remote services
- Serverless Computing
- Microservice Architecture
ADVANTAGEOUS SKILLS: - Agile methodology
- Atlassian tools: Jira, Confluence
- Ability to read, interpret and follow Java code
- AWS Practitioner training and/or certification
- Logging and tracking tickets to external support
- Troubleshooting deployments
- Understanding of German language
POSITION INFO:
ROLE & RESPONSIBILITIES: Willing and able to work shifts, after hours and on public holidays Action and resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required Raise and lead PM (Problem Management) tickets as identified Action and coordinate CM...