1. Responsible to set clear contact matrix and daily communication channels for internal vs external parties

2. Responsible to devise and implement control measures to ensure zero errors in receiving and releasing cargoes

3. Responsible to ensure warehouse operations run efficiently to meet timeline, KPI and budget control

4. Ensure operational effectiveness and efficiency of the material handling equipment and safety compliance

5. Attend to customers' enquires and requests and keep customers fully informed of the goods received and goods issued

6. Attend customer KPI meetings and present KPI scorecards to customers

7. Operate MHE to assist operations when necessary

8. Conduct toolbox meeting and drive internal compliance exercise

9. Investigate incidents and accidents and prepare investigation report for submission

10. Identify safety hazards in operations areas and proactively eliminate any risks