About the Role

Our client is a fast-growing eCommerce business looking for a proactive and customer-focused Operations Executiveto support daily operations during a busy growth period. This is an ideal opportunity for someone who enjoys wearing multiple hats, thrives in a fast-paced environment, and is passionate about delivering exceptional customer experiences.

This role combines customer service, operations, inventory coordination, and light Shopify administration. The successful candidate will work closely with the founders and warehouse team to ensure orders are processed efficiently and customers receive outstanding support.

Morning availability is essential to align with warehouse order cut-off times.

Key Responsibilities

Customer Service

• Manage customer enquiries via email in a professional and timely manner.
• Resolve customer issues with empathy and a solutions-focused approach.
• Maint...