Job Summary:

We are looking for a proactive and organized Operations Executive to join Neo Livin. This role focuses on supporting daily operations including customer enquiries, order processing, supplier coordination, and delivery arrangements. The ideal candidate should be comfortable using digital tools and able to manage multiple operational tasks while maintaining accurate records. This role is suitable for someone who enjoys structured work, problem solving, and ensuring processes run smoothly. No prior experience is required as training will be provided.

Key Responsibilities:

Customer Enquiries & Support

• Respond to customer enquiries regarding products, delivery timelines, and order status.
• Assist customers with order placement, product information, and general support.
• Escalate complex enquiries or product issues when necessary.

Order Processing & Coordination

• Process customer orde...