Job Description

Note: This is a general job post to apply for fresh graduate role openings in Shopee MY's Operations team. You may indicate the specific role(s) that you're interested to explore in your resume or during subsequent interviews.

Key Responsibilities

• Oversee and manage end-to-end operational processes, ensuring smooth execution across departments.
• Monitor key performance indicators (KPIs) related to logistics, processes, and customer service to identify areas for improvement.
• Work closely with internal teams (e.g., Business Development, Logistics, Customer Service) to resolve operational bottlenecks.
• Analyze data and generate reports to support strategic decision-making and process improvements.
• Develop and implement standard operating procedures (SOPs) to enhance efficiency.
• Assist in coordinating with external stakeholders such as vendors, couriers, and suppliers to ensure timely an...