Our client, a globally recognised leader in the Hospitality, Travel, and Tourism industry, is looking for a dynamic Operations Head to join their executive team in Sandton. This is a high-impact leadership role offering the opportunity to shape and optimise operations within a well-established international brand. You’ll play a critical part in driving efficiency, elevating customer experience, and leading multiple core business functions. What you’ll be responsible for: You will provide strategic direction and operational leadership across key departments, including:
Contact Centres
Shared Services
Customer Experience & Service Delivery
Facilities Management
Information Technology (IT)
Why this role stands out:
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