The Operations IT Technical Analyst strives to deliver a range of interrelated onsite specialist service offerings, adhering to the technical strategy and direction provided by OpsIT Services Lead, to deliver effective solutions that meet customer and business needs. The role is accountable for the End to End Resolution of technical issues whilst operating within required quality and compliance standards. Focus areas include Incident resolution, support and consultation to business customers, small change or service introduction coordination and local application specialism.

The role holder will be required work across all functions and service delivery partners as well as GTC (global technical centre) to ensure optimal service delivery is achieved.

The role will be located in Wuxi

Delivery of Specialist Technical Support to the business that includes Region Distribution Center ...