**Description**

The Homeland Sector has an opening for an Operations & Maintenance Cloud Engineer supporting the CBP TPVS program in Ashburn, Virginia. This role supports Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States. This is an exciting opportunity to use your experience helping end users attain their mission. This is a hybrid support role in which telework is partially available and on-site presence is required at regular intervals.

****This position REQUIRES the candidate to be in Ashburn, VA, 2 twice a week****

**Primary Responsibilities:**

You will serve as the initial point of contact for IT-related field and application production problems. In this capacity, you will provide phone and online support to users, performing t...