**Operations Management Specialist**

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

**Job Summary**

As an Operations Management Specialist, you will lead teams responsible for ensuring operational performance, stability, and continuous improvement of assigned service offerings across pre‑production and production environments. You will oversee incident, problem, change, and service request management to ensure services consistently meet defined SLAs, KPIs, security, and complian...