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Operations Manager

Company

Careers International

Location

dubai, dubai

Posted

July 02, 2026

Position Overview

            a) Driver Operations & Coordination  Oversee the full driver lifecycle: recruitment onboarding documentation (licensing insurance background checks) activation and offboarding. 
Design and implement driver engagement and retention programs (incentive schemes rewards feedback loops). 
Coordinate with drivers for scheduling shifts and capacity planning based on demand patterns. 
Serve as the escalation point for driver-related issues complaints or disputes; mediate and resolve problems in a timely manner. 
Work closely with driver‑partner support / customer service teams to ensure seamless experience for drivers. 
 b) Marketplace Management  Monitor real‑time supply‑demand metrics on the platform (rides driver availability wait times) and take corrective / optimization actions. 
Collaborate with analytics / product teams to propose test and scale operational strategies (dynamic pricing promotions surg...
        

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Operations Manager

Position Overview

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