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Operations Manager (Japanese Expatriate)

Company

Monroe Consulting Group

Location

Indonesia, Indonesia

Posted

June 24, 2026

Position Overview

Key Responsibilities:

  • Oversee visa application processing, document verification, and client coordination.
  • Manage a team of administrative staff to ensure service excellence and compliance.
  • Liaise directly with Japanese clients and stakeholders, understanding their specific needs and expectations.
  • Coordinate with government agencies, embassies, and external partners for up-to-date visa regulations and documentation requirements.
  • Improve operational processes, SOPs, and client handling procedures to enhance efficiency.
  • Provide reporting and updates to management on operational KPIs and case progress.
  • Handle escalations and resolve service-related issues with professionalism and sensitivity to cultural expectations.

    • Requirements:

  • Japanese expatriate with the legal right to work in Indonesia
  • Proven experience (7+ years) in operations, administration, or client services; prior work in visa/...

    • Ready to Apply?

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