Join Opendoor as a Manager of Operations in Toronto, transforming our operational strategies through AI technologies. Cultivate a high-performing team focused on delivering results.
In this pivotal role, you will take charge of a team of Operations Specialists, ensuring optimal performance and adherence to business objectives. Design innovative solutions in collaboration with various departments while leveraging AI tools for better efficiency. As the main point of contact for escalated cases, your leadership will be vital in shaping the team's approach and workflow in an evolving operational landscape.
Key Responsibilities:
• Manage and mentor a team of Operations Specialists
• Ensure performance aligns with SLAs and company goals
• Design and improve workflows incorporating AI solutions
• Handle escalated complex operational cases
• Liaise with acquisition, renovation, and finance teams
Requirements:
• Proficient in AI tools and systems in operations
• Ex...