Location: Birmingham (B33) – Hybrid, minimum 3 days per week in the office

Hours: 37.5 hours per week

Reporting to: Head of Operations

We are seeking an experienced, driven, and customer-focused Operations Manager to play a key role in the continued success and growth of our business. The ideal candidate will have a strong background in equipment maintenance or facilities management with a proven ability to drive operational performance, inspire and develop teams, and apply a commercial mindset that balances exceptional customer service with business objectives.

As Operations Manager, you will take ownership of all service, contract, and equipment administration functions, ensuring the efficient day-to-day delivery of operations. This role requires a hands-on leader who can build a culture of accountability and collaboration, confidently navigating challenges as they arise. With strong problem-solving abilitie...