Job Description
Insight Global is looking to hire an operations manager on behalf of a client in the Los Angeles area. This individual will be responsible for overseeing the day-to-day operations of a fast-paced music academy, ensuring a seamless and high-quality experience for both clients and instructors.
The Operations Manager will manage a portfolio of approximately 200 clients, maintaining scheduling consistency, ensuring attendance, and owning the full client lifecycle—from onboarding through ongoing engagement. This role is highly customer-facing and requires strong organizational skills, attention to detail, and a proactive approach to problem-solving.
Schedule Requirements:
Candidates must be able to work during business hours:
 • Weekdays: 12:30 PM – 9:00 PM
 • Weekends: 9:00 AM – 5:30 PM

 • Manage and maintain scheduling for ~200 active clients and instructors
 • Monitor lesson attendance and proactively address cancellations, reschedules, and g...