Operations Manager (Travel Operations)

Location: Makati

Work Setup: Onsite

Work Schedule: Monday to Friday

Job Summary

The Operations Manager is responsible for overseeing day‑to‑day travel operations, ensuring smooth execution of bookings, reservations, and ticketing services. The role focuses on operational efficiency, client satisfaction, and strong coordination with airlines and partners, while leading a team and managing high-level client requirements including VIP bookings.

Key Responsibilities

• Oversee daily travel operations including reservations, ticketing, and booking management
• Handle complex and VIP travel arrangements including high‑priority and executive bookings
• Build and maintain strong relationships with airlines and travel partners
• Lead and manage operations teams to ensure service excellence and efficiency
• Monitor operational performance, service levels, ...