Operations Manager – Premium Restaurant Group
London
£75,000 - £80,000 + bonus
The Business
A high-performing, multi-site hospitality group is seeking an Operations Manager to drive operational excellence across its portfolio. The role is hands-on, supporting both FOH and BOH, ensuring consistent service standards, and embedding processes that allow the business to scale efficiently.
The Role
Lead operations across 4 sites, ensuring consistent service, quality, and deliveryOptimise tech-driven systems including SevenRooms, EPOS, Tronc, Payroll, Inventory, and L&D platformsChampion onboarding, training, and process compliance – scheduling, tracking, and follow-ups are essentialWork closely with GMs, bar managers, head chefs, and the people team to develop teams and maintain high standardsOversee day-to-day operations, events, and restaurant launches – be wherever the business needs you