Responsibilities

People

- Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

- Establish and sustain that we recruit, hire, train, develop and retain quality associates. 

- Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members 

- Establish and sustain strong and effective relationships with associates, the customer, and supporting departments

Operations

- Meet or exceed all customer key performance metrics and objectives

- Interact daily with local customer to ensure existing and emerging customer needs are understood

- Lead team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading

- Collaborate with other Penske sites to share best practices, leverage resources/as...