Job Scope
• Takes bookings from customers for export & import cross-border trucking shipments
• Handles customer services, complaints and process paper documentation
• Applies for local & overseas customs permits for cross-border trucking
• Coordinates customers’ inquiries and requests
• Attends to problems and customers’ complaints
• Attends to delivery of goods as and when they arrive
• Ensures that the cargoes are delivered according to customers’ requirements
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