Responsible for scrutinizing documents as per the laid‑out policies and procedures for the unit, maintaining and safe custody of records, ensuring professional delivery, quality service to internal/external customers, projection of professional image, maintenance of operations reports and achieving higher level of operations efficiency and accuracy in processing the loans. Since the duties of this position may also involve contacts of a high level and exposure to sensitive information, it necessitates considerable use of tact, diplomacy, discretion and judgment.

• Maintains confidential records of the division as well as sensitive issues passed on either by the HOP, Department Managers, other Division Managers and the CEO.
• Handling all CCMS cases received by courts and respond within agreed TAT without any delay.
• Scrutinize the documents as per unit’s delegation matrix for new personal loans / ...