Vietnamese Operations Specialist

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. We empower organizations to modernize their hiring and onboarding processes on a global scale.

What You’ll Do

A successful Operations Specialist will conduct accurate and timely verification of candidate information with various institutions and entities, ensuring all activities are completed within the agreed Service Level Agreement (SLA).

Responsibilities

• Initiate background checks in the GCM pool within 24–48 hours from check order date.
• Conduct verification of candidate information with accuracy and integrity—via email, phone calls, forms, or official channels.
• Ensure all verification attempts are completed correctly and documented fully.
• Upload all required documentation associated with the verification process.
• Complete verification requirements, close ...