Role Overview

Operations Specialist / Senior Operations Associate will drive the development and execution of core operational systems across the organization. This role focuses on KPI tracking, operational reporting, process improvement, and project coordination.

Rather than purely administrative work, this position helps ensure that operational data is accurate, workflows are efficient, and key initiatives move forward across the organization. You will work closely with leadership to maintain operational visibility through dashboards and reports while helping improve processes and systems that support a growing multi-location team.

Key Responsibilities

KPI Tracking & Operational Reporting

• Own and maintain KPI dashboards and operational reporting systems
• Prepare and deliver weekly/monthly productivity, bil...