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Position Summary:

This position is responsible for answering phones, dispatching via radio and logging all activities throughout the casino while providing exceptional customer service to all internal and external guests and maintaining a professional demeanor.

Primary Duties and Responsibilities: includes but not limited to:

• Answers, screens and routes internal calls via radio or phone• Responsible for dispatching multiple departments for assistance or guest enhancement• Maintains accurate logs of all work orders on various software programs • Is able to switch from one department functionality to another• Identifies and prioritizes eme...