Overview

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. As an Operations Lead/Supervisor you will see how all the different parts of operations work together to ensure everything runs smoothly.

Key Job Responsibilities

• Measure and monitor workflows, track onsite performance, and provide shift information to frontline management to ensure operational excellence across shifts.
• Support and train employees to deliver great service and supervise them in their daily tasks.
• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement.
• Work with other departments to find solutions to address common issues or support needs in key performance areas.
• Use data analysis to identify ways to optimise safety, quality and productivit...