Responsibilities

People

- Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

- Establish and sustain that performance standards are communicated that are specific and measurable 

- Interview hourly associates and provide recommendations for hire 

- Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates

- Motivate and engage associates by focusing on team accomplishments and recognition

Operations

- Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control 

- Conduct team meetings

- Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training

- Provide relief coverage for ope...