Summary Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will assist management in administering a variety of programs, policies and procedures, provide advice, guidance, and instruction concerning administrative programs that include complex and sensitive issues, and provide excellent customer service. Responsibilities The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Serve as a liaison and consultative link with Headquarters Program Offices for Property, Human Resources, Budget and similar administrative programs. Develop, implement, interpret, and advise on administrative requirements. Prepare project papers and staff reports and organize and deliver briefings to managers to promote understanding and acceptance o...