Summary Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will provide a variety of management services essential to the direction and operation of USCIS, assist management in administering policies and procedures, and provide advice and instruction to fellow your employees. Responsibilities Utilize various software packages (word processing, spreadsheets, databases, etc.) to create, edit, print, and retrieve files. Establish and maintain files, order routine equipment, supplies and services, develop standard operating procedures (SOPs), and draft and edit correspondence. Provide the upkeep and ensure accuracy of a variety of logs and records to support property management or inventory control. Communicate verbally with various levels of employees and management in order to obtain and provide information. Collect, compile, and submit information for reports, ana...