Summary Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will serve as a subject matter expert in administrative programs (such as property, facilities, supply, acquisition, budget, travel, performance, staffing, or benefits) and lead strategic evaluation of services and processes to advance program objectives.. Responsibilities Serves as a subject matter expert in one or more administrative and management program areas, including Human Resources and Benefits; Budget, Acquisition, and Travel; or Property, Supply, Facilities, Security, Emergency Management, and Safety. Drives improvements in productivity and operational efficiency by assessing program performance and resolving issues affecting administrative effectiveness. Represents the organization at meetings and conferences, providing guidance, recommendations, and briefings to decision makers on assigned pr...