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Operations Team Lead - KPI & Coaching Expert

Company

Minacs

Location

distrito federal, distrito federal

Posted

June 15, 2026

Position Overview

Minacs is seeking a Call Center Supervisor in Mexico City to oversee daily operations of call center associates. You will be responsible for coaching employees, monitoring performance, and ensuring customer service meets quality standards. The ideal candidate has an Associate's degree and 2-4 years of relevant experience. Strong communication and leadership skills are crucial. This role emphasizes team development and performance management, aligning with organizational objectives.
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