Operations Team Leader – Permanent – Liverpool – Up to £30k DOE

We are looking for a motivated, proactive, and inspiring Operations Team Leader to join a growing team based in Liverpool. This is an exciting opportunity for an experienced team leader who is passionate about delivering exceptional service, developing high-performing teams, and driving operational excellence.

Reporting to the Operations Manager, you will lead the Case Management department, including Clinical Leads and Case Managers. You will play a key role in creating a positive, high-performing culture where innovation, accountability, and continuous improvement are at the forefront.

Key Responsibilities

* Lead, motivate, and develop the Operations team.

* Foster a positive, high-performing team culture.

* Conduct regular 1:1s and performance reviews.

* Allocate workloads and oversee daily operations.

* Monitor productivity, quality, and service standard...