<p>Service Assurance; Customer Service; Admin & Support; On Road; Handling; Dispatch; Pick Up & Delivery; Quality Management; Network Control; Road Linehaul (Transport Scheduling, Fleet Management); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Dangerous Goods;<br><p><strong>Job description</strong>:</p><p>• Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments.<br />• Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations.<br />• Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly.<br />• Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service.<br />• Implement and maintain quality man...